The business services sector is one of the UK’s success stories. It has a turnover of £263 billion, over 8% of total economy wide output, and this is steadily growing.
Companies in the sector are major exporters, and world leaders in their field. 3.3 million people work in the sector. It is one of the most geographically diverse industries in the economy – employing at least one in ten workers in the south west, north east and north west.
70% of its customers are in the private sector and 30% are public sector. Business services is a diverse industry – covering facilities management, business process outsourcing, IT services, infrastructure and outsourced public services. Business service companies help their clients become more efficient. Independent research shows just a 1% increase in outsourcing across the UK economy would lead to £2 billion in productivity gains.