The outsourcing industry is a major UK success story in terms of driving innovation and efficiency across the private and public sectors.

The BSA commissioned a piece of landmark research by Oxford Economics, The size of the UK outsourcing market – across the private and public sectors. This has provided a definition of the industry and determined the economic impact of the industry. Accounting for 8% of the UK economy’s output and supporting over 3 million jobs, the BSA continues to demonstrate the importance of the outsourcing industry.