Business Services Sector are ideal partners in government quest for delivery

Guest Blog by Professor Gary Sturgess

The Prime Minister’s Delivery Unit has an honourable history, and the decision by the current Prime Minister to re-establish it is to be welcomed. As a business leader commented to me recently – good government is five percent policy, 10 percent implementation and 85 percent delivery.

In tracing the origins of the PMDU, we must go back to the ‘Next Steps’ report, published by the Efficiency Unit (as it was then called) in 1988. The formal title of this report – ‘Improving Management in Government’ – captured the organisation’s mission, and that one report, written by a small team over a period of several months, had a profound impact on the structure of government over the decades that followed. (And, by the way, ‘Next Steps’ claimed that 95 percent of the Civil Service was concerned with delivery.)

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BSA Cleaning Committee Personal Profiles for World FM Day 2021

Ahead of World FM Day on Wednesday 12th May, members of the Business Services Association’s Cleaning Committee have prepared a series of their personal profiles aimed at promoting the cleaning sector and to celebrate working within Soft FM.

The profiles below are testament both to the rewards of working within the industry as well the variety of potential routes to working within Soft FM.

The BSA Cleaning Committee provides a forum to share industry best practice, including on skills and training, draws up messaging about the sector and represents the interests of cleaning service providers to stakeholders. Thank you to those committee members who have supplied their profiles below.

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BSA Response to Green Paper on Transforming Public Procurement

The BSA has responded to the Government’s publication of the Green Paper on Transforming Public Procurement.

We strongly welcome the Green Paper, which reflects a significant step forward in the Government’s continued efforts to increase the value and efficiency of public service delivery – efforts that the BSA and its members have long supported.

We hope that the recommendations contained within this response can further support the Government’s work in this crucial policy area and have therefore only responded to the most relevant questions for BSA members as set out in the consultation. 

BSA Confirms Support for Terra Carta

The Business Services Association is delighted to confirm its support for His Royal Highness The Prince of Wales’ Terra Carta, part of the Sustainable Markets initiative.

Terra Carta will provide a roadmap to 2030 for businesses to move towards an ambitious and sustainable future; one that will harness the power of Nature combined with the transformative power, innovation and resources of the private sector.

Further details, including how to register your organisation’s support for the initiative, can be found here.

BSA Submission Ahead of Budget 2021

The BSA has made its submission ahead of Budget 2021. The submission focusses on the following: project delivery; investment and green recovery; supporting businesses and VCSE organisations; and the levelling up agenda.

You can read the full submission here.

The BSA will be submitting supplementary documents. Please send any further comments or matters arising to

BSA Supplementary Letter to Chancellor – 19.10.20

The BSA has sent a supplementary letter to the Chancellor following the Government’s recent announcements of further support measures for job retention, retraining and upskilling.

The letter builds upon many of the points in our submission ahead of the Comprehensive Spending Review and focuses on job retention, upskilling and retraining (including Kickstart), supplier relief and office leases.

Read the full letter here.

BSA proposal for a temporary relaxation of apprenticeship rules in response to the Covid-19 health and economic crisis

In response to Covid-19, and for a temporary period, the Business Services Association’s Apprenticeships, Skills and Training Group proposes that Levy funds should be able to be spent on courses that are shorter than 12 months.

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NHS Test and Trace – Workplace Guidance and other documents

The BSA has received the following documents from BEIS in relation to the NHS Test and Trace Programme.

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BSA – Getting Britain Going Again

The BSA has produced a paper setting out the challenges and opportunities members have identified in the short and medium term, as the economy sets out on its recovery journey.

The BSA welcomes the Government’s publication of the roadmap and the working safely guidance. However, we urge the Government to work more closely with business and the VCSE sector to ensure a smooth re-engagement in delivery of public and private services.

You can read the full document here. [Updated 25.6.20]


Apprenticeship Levy Best Practice

4 examples from BSA Member Corndel of Apprenticeship Levy best practice:

Adecco have started 30 of their furloughed staff on apprenticeship training programmes to prepare them for their return to work post-Covid-19. These apprenticeship programmes have been specifically adapted and personalised to support furloughed Adecco staff at this difficult time. [Read More].

80 apprentices from 36 organisations attended the online webinar last week: Building Connectivity and Trust in a Virtual World. This webinar had been built specifically to help apprentices to adapt to the new circumstances that learners find themselves in. Apprentices were able to submit questions which were answered live by an expert panel. The next webinar in the series has already had 120 apprentices sign up. [Read More]

All UK employers and apprentices are now able to access a dedicated bank of resources on home working, remote management, workplace well-being and resilience. They are available publicly here.

Employers and apprentices are now able to undertake the new Dev Ops Apprenticeships remotely. Dev Ops will be a critical skill set in the post-Corona economy. Corndel has adapted our Dev Ops apprenticeship so that it can be entirely delivered remotely during this health crisis. [Read More]