BSA MEMBER CASE STUDIES
AECOM: SUPPORT IN CUMBRIA
AECOM has had a presence in Cumbria for 30 years. Given the rich potential of the county to meet the strategic energy, defence and advanced manufacturing policies of the UK government, the area should be more prominently involved in plans for the Northern Powerhouse and in the overall economic development of the North. The area has an especially important role to play in helping the UK reach a lower-carbon future.
AECOM is helping to connect the North to areas of world-leading expertise and innovation. AECOM is currently focused on delivering the fundamental building blocks
to guide future infrastructure investment in Cumbria. It believes a business-led approach is the way forward in positioning Cumbria as a strategic investment opportunity with real potential for future growth. Services delivered by the team in Westlakes include nuclear decommissioning, civil and structural engineering, architectural design, building surveying, construction delivery, asset management and project and programme management. The company is committed to providing career opportunities for Cumbrian-based school leavers and graduates. There are a number of employees at the office who joined from local schools and are currently working towards chartered engineer status.
TERRAQUEST: CLOUD-BASED SERVICES DELIVERED THOUGH NEW BELFAST OFFICE
TerraQuest has operated in Northern Ireland for over 15 years through its activities with Land and Property Services department in Belfast. During this time the company has come to appreciate the availability and accomplished skills required to support the infrastructure businesses found in the province.
As the national strategic infrastructure agenda continues apace, TerraQuest recently established a dedicated office to provide support to the land acquisition activities of schemes such as HS2, Highways England, Crossrail and many more involved in the process of achieving a Development Consent Order, the legislative regime through which approval for major developments is awarded.
The service involves the identification of land owners impacted by the scheme and lends itself perfectly to online delivery through connectivity to the TerraQuest head office in Birmingham where the central data hub is located.
A key consideration in the decision to commit to Belfast was the availability of geography graduates from Queens University, with whom TerraQuest has developed a close relationship. The Belfast presence has grown significantly in less than 12 months from an initial team of 10 to one of 32. Based on successes to date, TerraQuest is intent on influencing current compulsory purchase and planning regimes in Northern Ireland to support the region’s infrastructure ambitions.
SODEXO: PROVIDING FM SERVICES ACROSS THE NORTH WEST OF ENGLAND
Sodexo provides a range of services in the North West of England for major clients in markets including justice, healthcare, education and corporate services. One of the largest is Central Manchester University Hospitals NHS Foundation Trust, where an 800-strong Sodexo team delivers services to the Trust’s five specialist hospitals which together treat more than one million patients every year. Other clients include HMP Forest Bank, a number of Oasis Academy schools, Cheadle Hulme School, The Co- Operative Group and AstraZeneca.
Greater Manchester is also home to the organisation’s IS&T, finance and HSEQ teams and Sodexo’s Salford office accounts for some 400 of the 4,000 employees it has across the North West. It received a Business of the Year award at the 2016 MEN Business Awards in recognition for making a significant contribution to the region through employment, development and investment.
Sodexo is committed to being an active participant in the communities where it operates and as a major employer works with clients across the region to identify opportunities where it can support the wider community. For instance, Sodexo’s catering team at AstraZeneca UK’s Alderley Edge and Macclesfield sites has strong links with the local community supporting the next generation of chefs from Liverpool Community College as well as mentoring young chefs from across the local area.
SERCO: BUSINESS SUPPORT ACROSS THE UK
The increasing adoption of digital technology and significant investment in infrastructure has brought new opportunities to businesses, communities and organisations. Serco delivers support services required to stimulate business and community engagement, with new technologies increasing awareness and enabling the exploitation of digital technology.
Serco has delivered 7 UK superfast broadband exploitation projects working alongside 35 local authorities across the South West, Wales and Cheshire to maximise take up of the new infrastructure and new technologies it enables for business and communities. These services delivered information to 85,000 businesses, more than 780 workshops and one-to-one advice for 2000+ businesses. We are:
Supporting superfast broadband exploitation in partnership with 22 local authorities in Wales, where we delivered one-to-one support to more than 1,000 businesses in the first 18 months.
Supporting take up of broadband and improving digital skills in communities and businesses across Devon and Somerset through our Get up to Speed contract, engaging at parish level to unlock the potential of these rural localities through improved connectivity.
Delivering targeted digital advice and revenue funding to high-growth businesses in Cornwall and the Isles of Scilly, helping them to enter new markets, develop new products, create jobs and deliver transformational change.
CAPITA: DIGITALLY CONNECTING SCOTLAND’S PUBLIC SERVICES
The Scottish Wide Area Network (SWAN) is one of the most significant single public sector ICT initiatives ever undertaken in Scotland. SWAN was set up to establish a single shared network and common ICT infrastructure across Scotland’s entire public sector.
In 2014, Capita, together with Updata, part of Capita – was awarded the contract to build and run this new programme. Updata is the UK’s leading Network Integrator. By building and managing networks and services, they enable organisations to transform how they work by connecting people and systems to drive efficiencies.
In the first 12 months after the contract was signed, over 2,800 sites (including schools, hospitals, GP surgeries, pharmacists and local council offices) were connected and a core network and operations centre constructed. Capita is currently working to reach 7,500 sites, delivering connections across the mainland and islands to some of the most geographically challenging areas in Scotland.
The resulting network offers better connectivity, improved performance and faster speeds as well as delivering value for money for the Scottish taxpayer, as detailed in the £30m savings stated in the Scottish Government’s recently refreshed digital strategy. The outcomes for Scotland mean public bodies are more easily able to communicate with each other, share services and better serve Scottish citizens.
SWAN allows all its customers to benefit from economies of scale as well as increasing productivity and collaboration. Key clients of SWAN include central government departments such as the Scottish Government, Scottish Qualification Agency, Historic Scotland and the Scottish Environmental Protection Agency, all 22 boards across NHS Scotland and 50 per cent of local authorities.
AMEY: STAFFORDSHIRE CONNECTED ROADWORKS PROJECT
The Staffordshire Connected Roadworks Project was completed in February 2017 after a successful 18-month project. The project, led by Amey and Staffordshire County Council with project partners, aimed to identify opportunities for utility companies and local authorities to operate simultaneously at a site, minimise disruption to the public, reduce resource use and lower costs.
This was achieved through a smart city platform which used algorithms to identify ‘hotspots’ on a map where work was planned near to another party, during a similar timeframe. The local authority and Amey were then able to coordinate utility providers and local authority crews to work sites where collaboration was possible. This joined-up approach to road works generated savings for all parties.
During the project, roadworks occupation on the Staffordshire network reduced by 52 weeks. This was realised across 31 joint initiatives and produced a social return on investment of £1:£58. In Staffordshire, it is predicted there could be 2,000 fewer days that roadworks occupy the network if the smart city platform was used, generating £4.5 million worth of travel time savings to the local economy through reduced congestion.