Interserve: Eaton extends FM contract
Interserve has provided Facilities Management (FM) services for Eaton, a global power management company, since 2015 and because of successful delivery the contract was extended by three years in 2019.
Interserve’s contract with Eaton is a good example of the importance of strong connections between both management and on-site employees.
Interserve does this by regularly engaging employees in feedback surveys, which meet with positive results. Impressive KPI results have been achieved with Interserve accomplishing year on year improvements across all service lines.
Read the full case study here.
Sodexo: University Hospital of North Midlands NHS Trust
The relationship between Sodexo and the University Hospital of North Midlands NHS Trust (UHNM) began in 2007, when the former was appointed as the PFI FM provider to the University Hospital of North Staffordshire NHS Trust. This later merged with the Mid Staffordshire NHS Foundation Trust to form UHNM in 2014.
The partnership has since received an NHS Sustainability Award in 2017 as well as external recognition, winning ‘Partners in Healthcare’ at the PFM Awards in 2017 and both ‘Supplier of the Year’ and ‘Partnership of the Year’ at the HSJ Awards in 2018.
This case study demonstrates the benefits of investing in partnership working and the positive outcomes it can have for all parties involved. Read the full case study here.
AECOM: SUPPORT IN CUMBRIA
AECOM has had a presence in Cumbria for 30 years. Given the rich potential of the county to meet the strategic energy, defence and advanced manufacturing policies of the UK government, the area should be more prominently involved in plans for the Northern Powerhouse and in the overall economic development of the North.
TERRAQUEST: CLOUD-BASED SERVICES IN BELFAST
TerraQuest has operated in Northern Ireland for over 15 years through its activities with Land and Property Services department in Belfast. During this time the company has come to appreciate the availability and accomplished skills required to support the infrastructure businesses found in the province.
SODEXO: FM SERVICES ACROSS THE NORTH WEST OF ENGLAND
Sodexo provides a range of services in the North West of England for major clients in markets including justice, healthcare, education and corporate services.
SERCO: BUSINESS SUPPORT ACROSS THE UK
Serco delivers support services required to stimulate business and community engagement, with new technologies increasing awareness and enabling the exploitation of digital technology.
CAPITA: DIGITALLY CONNECTING SCOTLAND’S PUBLIC SERVICES
The Scottish Wide Area Network (SWAN) is one of the most significant single public sector ICT initiatives ever undertaken in Scotland. SWAN was set up to establish a single shared network and common ICT infrastructure across Scotland’s entire public sector.
AMEY: STAFFORDSHIRE CONNECTED ROADWORKS PROJECT
The Staffordshire Connected Roadworks Project was completed in February 2017 after a successful 18-month project. The project, led by Amey and Staffordshire County Council with project partners, aimed to identify opportunities for utility companies and local authorities to operate simultaneously at a site, minimise disruption to the public, reduce resource use and lower costs.
