Policy Reports

Statement of Best Practice in Partnership Working between larger businesses or VCSE organisations and SMEs

The document looks at ways in which partnership working has been developing and improving in recent years, and why this should continue to happen. It then shares some specific examples of best practice which BSA members have put into effect and which it hopes will be adopted elsewhere.

Summary: Contract catering in the UK

Contract catering is a vital part of the UK’s critical national infrastructure. The sector serves millions of people every day across the UK. This paper looks at the importance of catering across public sector settings, the characteristics of contract catering services, and the typical commercial considerations in each sector.

BSA/Polar Insight Procurement Survey – October 2020

In July 2020, the BSA and Polar Insight conducted a survey of members to understand more about the impact of the COVID-19 pandemic and factors relating to procurement.

Download the survey report here: https://www.polarinsight.com/bsaprocurementsurvey

BSA proposal for a temporary relaxation of apprenticeship rules in response to the Covid-19 health and economic crisis

In response to Covid-19, and for a temporary period, the Business Services Association’s Apprenticeships, Skills and Training Group proposes that Levy funds should be able to be spent on courses that are shorter than 12 months.

BSA submission ahead of Government’s Green Paper on public procurement

This paper suggests some areas where government may be able to use the opportunity presented by EU exit to reform further the public procurement process. It builds on the development and implementation of the Outsourcing Playbook and wider reform.

Letter to the BSA from John Manzoni, the Chief Executive of the Civil Service

Business Services and Place-Based Inclusive Growth

This note summarises the contribution providers of business services make to inclusive growth. It also highlights the central importance of the commissioning process, in particular in the context of devolution to combined authorities and other bodies.

Sustainability and Transformation Partnerships: working with the business services sector

The BSA has published a new report ‘Sustainability and Transformation Partnerships: working with the business services sector’ outlining how the sector can contribute towards the success of STPs across four areas – a digital health service, transforming the estate, corporate services and sustaining the workforce.

Contract Catering: Quality, professionalism & adaptability

The BSA has published ‘Contract Catering: Quality, professionalism & adaptability’, showcasing the importance of contract catering services to the UK economy, to clients and to consumers. It includes case studies from BSA members.

BSA Annual Review 2017

The BSA has published its 2017 Annual Review: Connecting People and Places.  This year’s Annual Review reflects on the dynamic and varied contribution of the business services sector across the UK. It features a series of case studies from BSA members highlighting their work across the country.

‘Just Another Paperclip?’ report by Professor Gary L. Sturgess

The BSA has published the ‘Just Another Paperclip?’ report by Professor Gary L. Sturgess on the market for complex public services.

The use of business services by UK industries and impact on economic performance

BSA Annual Review 2016 – Business Services: A Global Success

The BSA has published the 2016 Annual Review, looking at the support and services the business services sector provides across the globe. The Review includes case studies from a wide range of BSA members, demonstrating examples of best practice and examples of their work both domestically and internationally. Additionally, it highlights the significant contribution the business services sector makes with regards to transport infrastructure, communications, ICT services, UK exports and service transformation.

UK Business Services Industry: Survey ‘State of the Union’ 2016

In partnership with EY, this survey covers sector perspectives on performance, sentiment and outlook.

Driving the data revolution in public service delivery

Supply chains: Building ecosystems for local growth

The UK market for business services: The national, regional and constituency picture in 2013