Local Government Reorganisation and Procurement
Local Government Reorganisation and Procurement A paper by the Business Services Association September 2025 Click here to view the paper.
Spring Statement 2025 Comment
Spring Statement 2025 Comment
Commenting on the Spring Statement 2025 Mark Fox said: “The Chancellor has delivered a tough but practical Spring Statement responding to the very different circumstances in which she delivered her…
The Procurement Act: What Next?
The Procurement Act: What Next?
The Procurement Act: What Next? Reflections by BSA Head of Policy Piers Neill 24.2.25 Click here to view the paper.
BSA Economic Tracker 2024 Annual Report
BSA Economic Tracker 2024 Annual Report
The BSA has published the BSA Economic Tracker 2024 Annual Report. This report reflects the sector’s experiences in relation to labour supply, inflationary pressures, supply chain disruption, and other issues…
BSA response to Cabinet Office survey on the new National Procurement Policy Statement
BSA response to Cabinet Office survey on the new National Procurement Policy Statement
The Cabinet Office invited contributions to develop the new National Procurement Policy Statement (NPPS) ahead of the commencement of the Procurement Act 2023 on 24th February 2025. Download PDF
BSA response as part of the Strategic Defence Review 2024
BSA response as part of the Strategic Defence Review 2024
The BSA has submitted a response to the Strategic Defence Review 2024. Click here to read the response.
BSA Summary: Autumn Budget 2024
BSA Summary: Autumn Budget 2024
Please find the link below to the BSA summary of the Autumn Budget 2024. Download PDF
BSA Economic Tracker Q1 Q2 Report 2024
BSA Economic Tracker Q1 Q2 Report 2024
This report of the BSA Economic Tracker reflects the responses gathered during the first six editions of the Tracker from January to June 2024 (Q1 Q2). The report also complements…
BSA Briefing: Labour’s ‘Plan to Make Work Pay’
BSA Briefing: Labour’s ‘Plan to Make Work Pay’
This briefing note provides a summary of Labour’s ‘Plan to Make Work Pay’. Click here to read the briefing.
BSA Summary – Labour Party Manifesto 2024
BSA Summary – Labour Party Manifesto 2024
The BSA’s summary of the Labour Party Manifesto 2024. Click here to read the summary.
BSA Summary: King’s Speech 2024
BSA Summary: King’s Speech 2024
The BSA’s summary of the key bills in the King’s Speech 2024. Click here to read the summary.
The Business Services Sector in the United Kingdom – BSA Report June 2024
The Business Services Sector in the United Kingdom – BSA Report June 2024
In late December 2023, the Business Services Association (BSA) was approached by colleagues fromthe Department for Business and Trade (DBT) to discuss a new report on the business services sector.The…
BSA Economic Tracker Q1 Report 2024
BSA Economic Tracker Q1 Report 2024
This report summarises responses gathered through the first three editions of the BSA Economic Tracker survey from January to March 2024 (Q1). It also reflects changes in the economic landscape…
BSA Economic Tracker Report 2023
BSA Economic Tracker Report 2023
This report of the BSA Economic Tracker reflects responses to those versions of the survey published between January 2023 and December 2023. These were circulated to all BSA members to…
Business Services Association – Who We Are
Business Services Association – Who We Are
The BSA has produced a document that explains who we are, what we do, how we do it, and why we do it. Click here to read.
BSA Net Zero Summit 2023: Government keynote
BSA Net Zero Summit 2023: Government keynote
The Rt Hon Graham Stuart, M.P., Minister for Energy Security and Net Zero, delivered a message to the BSA Net Zero Summit setting out Government's vision for a more sustainable…
Strikes (Minimum Service Levels) Bill – the story so far
Strikes (Minimum Service Levels) Bill – the story so far
The Strikes (Minimum Service Levels) Bill is intended to provide powers to introduce minimum levels of service during strikes across certain key sectors. The government’s intention is to mitigate the…
#IWD2023 Blog: BSA Women in Business Services
#IWD2023 Blog: BSA Women in Business Services
Gemma, Head of Operations, and Martha, Policy and Events Officer, at the BSA are really proud to have worked with BSA member NatWest on our series of BSA Women in…
#IWD2022 Blog: Liz Benison, CEO, ISS UK & Ireland
#IWD2022 Blog: Liz Benison, CEO, ISS UK & Ireland
This International Women’s Day, I’ve pledged to challenge the biases that affect all of us in the workplace — from my colleagues pursuing careers at ISS, to my daughter, who…
#IWD2022 Blog: Amanda Fisher, CEO, Amey
#IWD2022 Blog: Amanda Fisher, CEO, Amey
Diversity and inclusion are usually treated as enhancements, not as core to business success. But organisations need a real strategy to embed diversity and inclusion – not just a series…
#IWD2022 Blog: Helen Milligan-Smith, Managing Director, Aramark UK Onshore
#IWD2022 Blog: Helen Milligan-Smith, Managing Director, Aramark UK Onshore
As a woman, and a mother, in a leadership role, I’ve always found myself passionate about women in the workplace and the challenges and biases we face, particularly when it…
#IWD2022 Blog: Catherine Roe, Chief Executive, Elior
#IWD2022 Blog: Catherine Roe, Chief Executive, Elior
In 2021, we set targets to increase the number of women in our leadership team, middle and senior management, and the number of female chefs. We are pleased to be…
Business Services Sector are ideal partners in government quest for delivery
Business Services Sector are ideal partners in government quest for delivery
Guest Blog by Professor Gary Sturgess The Prime Minister’s Delivery Unit has an honourable history, and the decision by the current Prime Minister to re-establish it is to be welcomed.…
BSA Cleaning Committee Personal Profiles for World FM Day 2021
BSA Cleaning Committee Personal Profiles for World FM Day 2021
Ahead of World FM Day on Wednesday 12th May, members of the Business Services Association’s Cleaning Committee have prepared a series of their personal profiles aimed at promoting the cleaning…
BSA Chief Executive discusses business and government
BSA Chief Executive discusses business and government
BSA Chief Executive, Mark Fox, joined Adam Boulton's All Out Politics podcast for Sky News, on Thursday 22nd April 2021, discussing business and government and a round up of the…
Comment: Duke of Edinburgh
Comment: Duke of Edinburgh
"Prince Philip was a great champion of innovation, training and enterprise. BSA members send condolences to HM The Queen and the whole Royal Family." Mark Fox, Chief Executive
Mark Fox writes…
Mark Fox writes…
“We may allow ourselves a brief period of rejoicing, but let us not forget for a moment the toil and efforts that lie ahead.” Winston Churchill’s words to the nation…
HMT Green Book Review – videos
HMT Green Book Review – videos
Here are links to three videos by those involved in the Treasury review of the Green Book, as published alongside the Spending Review in November 2020. Video: Tom Aldred, HMT…
BSA/Polar Insight procurement survey published
BSA/Polar Insight procurement survey published
In Summer 2020, the BSA and Polar Insight partnered on a survey of members to understand the impact of the Covid-19 pandemic on the sector and to explore key factors…
Keynote speech – Seminar on Business Values: Learning from Lockdown
Keynote speech – Seminar on Business Values: Learning from Lockdown
Adapted from a keynote speech delivered by Sean Haley, Regional Chairman, Sodexo UK & Ireland, at the BSA’s seminar on Business Values: Learning from Lock Down, 24 July 2020 This…
Corporate Insolvency and Governance Act 2020
Corporate Insolvency and Governance Act 2020
BSA Member CMS Cameron McKenna Nabarro Olswang LLP has produced the following briefing note - setting out the key implications of the Corporate Insolvency and Governance Act 2020. Read the…
Key workers need more than applause
Key workers need more than applause
Since the Covid-19 lockdown was introduced, we have witnessed an incredible industry-wide response, writes Sean Haley, Sodexo Regional Chair. FM and food providers have repeatedly demonstrated the value of our…
Apprenticeship Levy Best Practice
Apprenticeship Levy Best Practice
4 examples from BSA Member Corndel of Apprenticeship Levy best practice: Adecco have started 30 of their furloughed staff on apprenticeship training programmes to prepare them for their return to…
Crisis management in uncertain times
Crisis management in uncertain times
Mike Penrose, Founder and Chief Executive of the Sustainability Group, draws on his extensive experience in this blog on crisis management. During periods of uncertainty and crisis it is all…
Business, social enterprises & charities must find new ways of working with Boris’ government
Business, social enterprises & charities must find new ways of working with Boris’ government
Boris Johnson’s huge General Election victory is good news for the political stability and support business needs to succeed. Government will now continue to be a strong support for innovation…
Guest post from Martin Traynor OBE, Small Business Crown Representative
Guest post from Martin Traynor OBE, Small Business Crown Representative
Martin Traynor OBE was appointed Small Business Crown Representative at the start of 2019. In this blog he explains what he has discovered in his first six months in the…
BSA investigates the Future of Pensions
BSA investigates the Future of Pensions
John Hanratty, Head of Pensions North at CMS CMNO, and Chair of the BSA Pensions Group facilitated an insightful and constructive roundtable on the Future of Pensions in July 2019.…
Digital in Defence: The age of Iron Man technology and sci-fi becoming reality
Digital in Defence: The age of Iron Man technology and sci-fi becoming reality
From Star Trek’s ray guns and Princess Leia’s hologram messages to AI character HAL 9000 from 2001: A Space Odyssey, not to mention video calling, mobile phones, smart watches and…
How do we fix the public-private partnership?
How do we fix the public-private partnership?
By Asif Ghafoor, MD Investments, Amey In last year’s Autumn Statement, Chancellor of the Exchequer Philip Hammond announced the official death of PFI. He said that the UK government would…
Living wills are coming in FM – embrace them now to get ahead of the game
Living wills are coming in FM – embrace them now to get ahead of the game
By Derrick Tate and Farah Abou, PwC Until a couple of years ago, the facilities management (FM) industry appeared to be steering a fairly steady course. True, the rising maturity…
Negotiating for success in public sector negotiations
Negotiating for success in public sector negotiations
John Clements, Management Consultant at The Gap Partnership, details the importance of preparation and planning in the negotiation process for successful tender bids.
Platform co-creation of public services
Platform co-creation of public services
By Philip Craig, Government Sector Strategy Director at Sopra Steria One of the often-quoted benefits of digital transformation is the improvement in the way departments interact with citizens and business by…
Trends shaping the future of the workplace
Trends shaping the future of the workplace
Written by Sylvia Metayer, CEO, Worldwide Corporate Services segment, Sodexo Today is World FM Day, a chance for the FM industry to raise awareness of how we can help our…
Universities must commercialise to thrive after Brexit
Universities must commercialise to thrive after Brexit
Since the increase in tuition fees in 2010, universities have had to adapt to a rapidly changing funding environment. Greater reliance on fees, which account for over two-thirds of total…
What’s ahead for the digital wallet?
What’s ahead for the digital wallet?
By Rob Price, Chief Operating Officer, Worldline (Atos e-payment Services), UK and Ireland When I drive to my local railway station, the station car park recognises my arrival through number…
Light at the end of the financial tunnel?
Light at the end of the financial tunnel?
By Philip Craig, Government Sector Strategy Director at Sopra Steria In March 2018 the government reached a significant economic milestone. It eliminated the deficit on its day-to-day budget. Tax revenues will…
AI and Digital Public Services
AI and Digital Public Services
Often debated in terms of the ‘rise of the robots’ or ‘march of the machines’, the public discussion around artificial intelligence (AI) has largely focused on the impact it may…
BSA Event: The path to digitising healthcare
BSA Event: The path to digitising healthcare
As part of a series of events and publications on digital public services, the BSA held a Digital Healthcare seminar in partnership with Associate Member Pinsent Masons LLP. With thanks to…
Britain’s Energy Future
Britain’s Energy Future
Last month the Business Secretary Greg Clark announced £246 million of pubic investment into battery technology. Known as the ‘Faraday Challenge’, this 4 year investment aims to update British energy…
The workforce of the future: robots and roadmaps
The workforce of the future: robots and roadmaps
Transformation is the business buzzword of this generation. Preface it with digital, leadership, cultural or service and you’ll find a slew of articles, comment pieces and case studies on how…
The Importance of Transparency
The Importance of Transparency
Blog by Kevin Craven, Chief Executive, UK Central Government Division, Serco As an ex-employee of Sodexo, I was pleased but not surprised to see the launch of their Transparency Charter…
