BSA Cleaning Committee Personal Profiles for World FM Day 2021

Ahead of World FM Day on Wednesday 12th May, members of the Business Services Association’s Cleaning Committee have prepared a series of their personal profiles aimed at promoting the cleaning sector and to celebrate working within Soft FM. The profiles below are testament both to the rewards of working within the industry as well the variety of potential routes to working within Soft FM.

The BSA Cleaning Committee provides a forum to share industry best practice, including on skills and training, draws up messaging about the sector and represents the interests of cleaning service providers to stakeholders. Thank you to those committee members who have supplied their profiles below.

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Mark Fox writes…

“We may allow ourselves a brief period of rejoicing, but let us not forget for a moment the toil and efforts that lie ahead.”

Winston Churchill’s words to the nation at the end of the 1945 war in Europe. For us Christmas has passed and the new year has begun. For those that were able to pause for a moment work now resumes. For many BSA members the work of delivering services and projects continued throughout the holiday period.

The Prime Minister made it his political purpose to deliver Brexit and an accompanying new agreement with the EU. This he has done. The passing of the agreement marks a beginning as well as an end. An end to Britain’s intimate relationship with the EU and the beginning of a close one. Over fifty UK/EU working groups have been established to support the new arrangements. The BSA is involved where appropriate and has already been contributing to these work streams.

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HMT Green Book Review – videos

Here are links to three videos by those involved in the Treasury review of the Green Book, as published alongside the Spending Review in November 2020.

Video: Tom Aldred, HMT Green Book Review team lead

Video: Mark Williams, training workstream lead for the Green Book Review

Video: Heads of Professions from across government endorsing the Green Book

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BSA/Polar Insight procurement survey published

In Summer 2020, the BSA and Polar Insight partnered on a survey of members to understand the impact of the Covid-19 pandemic on the sector and to explore key factors relating to procurement across the private and public sectors.

Download the survey report here:

https://www.polarinsight.com/bsaprocurementsurvey

Or click here.

Keynote speech – Seminar on Business Values: Learning from Lockdown

Adapted from a keynote speech delivered by Sean Haley, Regional Chairman, Sodexo UK & Ireland, at the BSA’s seminar on Business Values: Learning from Lock Down, 24 July 2020

This year, the world has been thrown into turmoil, but it has also shone a light onto what really matters to people.  As governments, businesses and households start to emerge from the crisis phase of the pandemic, we start to build an economic recovery.

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Key workers need more than applause

Since the Covid-19 lockdown was introduced, we have witnessed an incredible industry-wide response, writes Sean Haley, Sodexo Regional Chair.

FM and food providers have repeatedly demonstrated the value of our sector by collectively responding quickly and efficiently.  Sodexo and its competitors have played a vital role to set up and operate Covid-19 testing centres and Nightingale hospitals around the country.  It has been a Herculean effort that no one foresaw would be needed, but one which was achieved through partnerships that formed within just days.

We have been able to do this because we are an agile, flexible, diverse, caring industry with experts in catering, cleaning through to fire safety, energy, event management and much more. We have shown that we are more than just service providers. We are strategic partners who can adapt, innovate and work in partnership to get things done.

Our people have met the challenge of providing core services safely into hospitals, barracks, schools, factories, test centres and prisons, to name a few.  They are often working in extremely difficult conditions, on the front line, adapting to meet new demands and challenges – and they are laying the foundations for our national recovery from this crisis.

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Apprenticeship Levy Best Practice

4 examples from BSA Member Corndel of Apprenticeship Levy best practice:

Adecco have started 30 of their furloughed staff on apprenticeship training programmes to prepare them for their return to work post-Covid-19. These apprenticeship programmes have been specifically adapted and personalised to support furloughed Adecco staff at this difficult time. [Read More].

80 apprentices from 36 organisations attended the online webinar last week: Building Connectivity and Trust in a Virtual World. This webinar had been built specifically to help apprentices to adapt to the new circumstances that learners find themselves in. Apprentices were able to submit questions which were answered live by an expert panel. The next webinar in the series has already had 120 apprentices sign up. [Read More]

All UK employers and apprentices are now able to access a dedicated bank of resources on home working, remote management, workplace well-being and resilience. They are available publicly here.

Employers and apprentices are now able to undertake the new Dev Ops Apprenticeships remotely. Dev Ops will be a critical skill set in the post-Corona economy. Corndel has adapted our Dev Ops apprenticeship so that it can be entirely delivered remotely during this health crisis. [Read More]

Crisis management in uncertain times

Mike Penrose, Founder and Chief Executive of the Sustainability Group, draws on his extensive experience in this blog on crisis management. 

During periods of uncertainty and crisis it is all too easy to focus on the immediate needs of your organisation and its employees. To deal with the overwhelming amount of work that comes with the necessity to rapid adapt your ways of working, the sheer volume of day to day stuff that needs doing, and most importantly staff welfare and support.

Clients push back work, cashflow gets squeezed and order books get thinner. Some of the measures announced by the chancellor will help organisations through this difficult period, it is an unprecedented bail out, proportionate to these difficult times, and to be widely applauded (unless you are self-employed, but that is another article). Continue reading “Crisis management in uncertain times”

Putting social value into action

 

Adapted from a keynote speech delivered by Sean Haley, Regional Chairman, Sodexo UK & Ireland, at the National Social Value Conference 2020

In November last year, the British Academy set out the changes they believe companies need to make to become “purposeful businesses” – changes that they say lie “at the heart of the future of capitalism, the future of humanity and the future of our planet”.

This is not new to Sodexo. We were one of the first few companies in the world to place social value at the core of its mission when it was founded in France in 1966 – and we have always sought to do good business in a good way.

Ten years ago, we published our global corporate responsibility roadmap – Better Tomorrow 2025.

We have plans in place across our business to reduce our impact on climate change, to cut waste, to recruit people from marginalised groups like ex-offenders, to cut plastic from our supply chain, to spend more money with local suppliers and SMEs and promote more women into leadership roles.

This is all well and good but we know that this isn’t enough to meet the challenges we face, because it is not over-dramatic to say that we are living in a time of crisis.

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Business, social enterprises & charities must find new ways of working with Boris’ government

Boris Johnson’s huge General Election victory is good news for the political stability and support business needs to succeed. Government will now continue to be a strong support for innovation and enterprise. The principles of the free market and free flowing trade will be re-affirmed in the corridors of power across Whitehall. The fundamental threat posed by Jeremy Corbyn’s Labour party, with the crushing threat to jobs and wealth creation that it represented, has been resoundingly seen off. For those running and employed by businesses of all shapes and sizes – which is the vast majority of us – the Conservative victory is very welcome indeed.

Not only businesses of course compete in the market place. Social enterprises and, although they frequently bridle at the suggestion, so do charities. Charities compete for donations, for public sector contracts to deliver government services at home and overseas, and for our attention and support.

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Guest post from Martin Traynor OBE, Small Business Crown Representative

Martin Traynor OBE was appointed Small Business Crown Representative at the start of 2019. In this blog he explains what he has discovered in his first six months in the role and his priorities for the future.

What is the role of the Small Business Crown Representative?

In my role as Small Business Crown Representative I have been asked to lead on the overall relationship between the government and small and medium sized businesses (SMEs), advise ministers on the government’s engagement with them, and to identify the barriers they face when working with government.

The UK government buys a wide range of goods and services from businesses right across the country. This ranges from major rail and road projects, through to fresh food and specialised services to help people find work. Of course it is a big buyer of many of the services that BSA members provide.

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BSA investigates the Future of Pensions

John Hanratty, Head of Pensions North at CMS CMNO, and Chair of the BSA Pensions Group facilitated an insightful and constructive roundtable on the Future of Pensions in July 2019.

The BSA invited two guest speakers, Fiona Frobisher, Head of Policy, The Pensions Regulator (TPR) and Richard Giles, Head of Strategic Partnerships, The Pensions Trust (TPT) to provide more detail on the obligations of pension schemes for independent providers.

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Digital in Defence: The age of Iron Man technology and sci-fi becoming reality

From Star Trek’s ray guns and Princess Leia’s hologram messages to AI character HAL 9000 from 2001: A Space Odyssey, not to mention video calling, mobile phones, smart watches and tablets, there are numerous examples of sci-fi technologies becoming reality. Defence has long been at the forefront of digital and technological transformation – a driving force for innovation behind everything from the Internet to GPS, inspired by the imagination and ingenuity of science fiction. Continue reading “Digital in Defence: The age of Iron Man technology and sci-fi becoming reality”

How do we fix the public-private partnership?

By Asif Ghafoor, MD Investments, Amey

In last year’s Autumn Statement, Chancellor of the Exchequer Philip Hammond announced the official death of PFI. He said that the UK government would abolish the use of PFI (along with its successor PF2) for future projects, noting that “I have never signed off a PFI contract as Chancellor and I can confirm today that I never will”.

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Living wills are coming in FM – embrace them now to get ahead of the game

Until a couple of years ago, the facilities management (FM) industry appeared to be steering a fairly steady course. True, the rising maturity of the FM outsourcing market was starting to create pressure on providers’ growth and costs. But they could count on a ready supply of existing and new customers—both public and private sector—who felt they could buy their services with confidence.

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